blockchain

VIP Relationship Manager

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At a Glance

Location
New York, United States
Posted
2026-03-10T09:45:58-04:00

Benefits & Perks

Time Off

sion benefits. Unlimited vacation policy to maintain work-life

Requirements

Conduct structured discovery conversations to understand client goals, asset allocation, trading patterns and competitive usage.

Segment clients by archetype (e.g.

active traders vs long-term holders) to personalize engagement and growth strategies.

Compensation & Benefits

Competitive salary and meaningful equity in an industry-leading company.

Institutional Incentive Plan based on performance and PnL

The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.

Comprehensive health, dental, and vision benefits.

Unlimited vacation policy to maintain work-life balance.

The latest Apple equipment for optimal productivity.

Responsibilities

Relationship Ownership & Concierge Servicing

Own and manage a portfolio of high-net-worth and top-revenue VIP clients.

Serve as the primary point of contact for clients across onboarding, account support, product adoption and portfolio growth.

Deliver a high-touch, concierge-style experience through direct messaging and real-time communication channels (including Telegram).

Revenue Growth & Portfolio Expansion

Actively drive upsell and cross-sell across the VIP product suite, including Trading, OTC, Earn, Lending, referrals and promotional programs.