Promotions Ambassador

Completion of some post-secondary education (less than 2 years) in marketing, education, museum studies, or a related field. Candidates with a foundation in the arts are especially encouraged to apply.

1–2 years of experience as a Brand Ambassador or Field Representative, especially in roles interacting with children or adults.

A natural storyteller with strong public speaking and presentation skills.

Demonstrated experience delivering guided tours.

Nice to have:

Perks:

Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.

And more!

SALARY & TERMS OF EMPLOYMENT

START DATE: April 2026

OPEN DATE: March 18 2026

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement:

Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.

Continuous learning:

At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.

Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

We are looking for a vibrant and outgoing Promotions Ambassador to join our Tourism & Promotions team. As a key public-facing representative of ROM, you will play a vital role in building awareness and driving attendance by sharing the Museum’s stories and experiences with diverse audiences across the Greater Toronto Area and beyond. This role is ideal for someone who thrives on interaction, excels at public engagement and storytelling, and brings energy and enthusiasm to every conversation.

A background in the arts, culture, or education sector, especially with experience in museums, festivals, or performance, can be a strong asset in connecting with our audiences and enriching the storytelling experience.

HOW YOU WILL MAKE AN IMPACT