Business Compliance Associate - NetCredit

Bachelor's degree in Business, Finance, Economics, Engineering or a related field

5+ years of project management experience executing initiatives from start to finish, including managing cross-functional stakeholders and authoring detailed business documentation

3-5+ years in business operations, internal audit, operational risk, or related role in a high-regulated industry with experience in process improvements, designing or managing internal control frameworks

Familiarity with SQL and Excel, proficiency preferred

Strong analytical and problem-solving abilities

Ability to collaborate effectively in both team and independent settings

The budgeted annual salary range for this position is $72,000 - $104,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail

here

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#BI-Hybrid #LI-Hybrid  #LI-LC1

Benefits & Perks:

Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.

As a Business Operations Associate within the NetCredit Business Unit, you will serve as a strategic architect of our operational integrity. You will be responsible for the design, oversight, and continuous maintenance of a comprehensive controls inventory across our diverse product portfolio. By synthesizing customer feedback and production data, you will lead cross-functional gap assessments to proactively identify risks before they impact the business and enhance operational resiliency. You'll collaborate cross-functionally to align business and compliance needs, proactively identify and prevent customer incidents, and contribute to customer remediation efforts.

Oversee a comprehensive preventative and detective controls inventory and maintenance program for critical business processes

Synthesize customer complaint data and trend analysis to lead cross-functional gap assessments; translate high-level insights into actionable process improvements and strategic recommendations

Proactively identify production or compliance exceptions, assess their impact on the business and customers, and resolve them or escalate to the management team as necessary.

Gain expertise in product offerings, brand, and state compliance matrices, developing a strong familiarity with the regulatory landscape and mapping requirements to internal controls and documentation thereof