Channel Development Representative

The Channel Development Representative (CDR) is responsible for managing and expanding relationships within an assigned portfolio of AppDirect advisors, with a focus on driving revenue growth and enhancing advisor satisfaction. This role combines proactive support with strategic sales enablement to foster long-term loyalty and sales growth. Key responsibilities include quoting, serviceability checks, and deal registrations, as well as promoting SPIFFs and other sales incentives. The CDR also plays a critical role in educating advisors on AppDirect's full suite of technology solutions to increase awareness and drive multi-category funnel growth.

Bachelor's degree in a business related field preferred

2+ years of channel sales experience in a business-to-business sales environment

2+ years of experience working with the telecommunications industry, specifically with a variety of telecom providers (AT&T, Verizon, Comcast, Spectrum, Lumen, etc.)

Demonstrated ability to take full ownership of your daily workload and deliver results in a remote work environment

Respond to advisor serviceability and quoting inquiries with speed and accuracy, ensuring the proper providers and products are shown based on the advisors' needs

Partner with assigned advisor base to promote SPIFFs, sales incentives, and drive awareness of AppDirect’s complete ecosystem of solutions and providers

Coordinate the involvement of AppDirect personnel, including sales leadership, engineering, support, service, and management resources, in order to meet advisor performance expectations

Generate new business opportunities by providing product recommendations for upsell

Develop long-term relationships with advisors, promoting loyalty and trust in AppDirect

Monitor advisor KPIs & trends to promote other solutions such as Managed services, Energy, AI, Hardware, SaaS, IT Cloud, Sales Desk-as-a-Service, BuiltFirst Marketplace and more

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.