storyteller
Client Lead
At a Glance
- Employment
- contract
- Experience
- 3+ years
Key Requirements
Required Skills
Domain Knowledge
- Advertising
- Engineering
- Regulatory
- SaaS
Requirements
You think critically about what a client actually needs, not just what they asked for.
You’ve managed enterprise client relationships before (3+ years is a guide, not a rule - we care about capability).
Responsibilities
You’ll work across product, engineering, delivery and content, and you’ll unblock what’s stuck rather than wait to be told it’s stuck. It’s a role with genuine autonomy, and genuine accountability for what gets delivered.
Drive the account forward every day - spot what needs doing and do it, before it becomes a problem.
Pull together product, engineering, delivery and operations to land what’s been committed.
Make sure what we ship to the client is right - both the quality and the substance.
Be the client’s main point of contact, including daily requests from their executives.
Turn client requests into clear priorities and next steps.