Technical Account Manager

15+ years of combined experience in enterprise IT, technology consulting, solution architecture, technical account management, sales engineering, or strategic technology sales.

10+ years supporting enterprise and mid-market customers in complex technology environments.

Proven experience managing large strategic accounts and executive-level customer relationships.

Demonstrated success influencing and closing complex technology opportunities with annual revenue responsibility.

Experience working with cross-functional teams including sales, engineering, operations, consulting, support, and executive leadership.

The Senior Technical Account Manager (TAM) serves as a trusted advisor to enterprise, commercial and federal clients bridging business objectives, IT strategy, and technology solution delivery.

This role combines technical expertise, consultative sales leadership, and executive relationship management to help customers achieve business outcomes through the effective adoption of infrastructure, cloud, cybersecurity, data, AI, and emerging technology solutions.

The TAM partners with C-level executives, IT leadership, architects, engineers, and account teams throughout the customer lifecycle, leading technical strategy discussions, solution development, risk mitigation, roadmap planning, and adoption initiatives.