LGCGroup

Technical Manager (INFORMED Certification Programs)

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At a Glance

Location
Middleton, Wisconsin, United States
Employment
Full-time
Department
Quality Assurance and Regulatory Affairs
Posted
2026-07-27T14:34:23.596Z

Key Requirements

Required Skills

ExcelMicrosoft OfficePowerPoint

Domain Knowledge

  • Education

Requirements

Demonstrated knowledge of relevant quality standards and conformity assessment principles.

Knowledge and awareness of the Informed standards.

Compensation & Benefits

We deliver world-class solutions and foster an inclusive and collaborative environment where every team member can thrive and achieve their full potential!

Equal opportunities

We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits.

Responsibilities

The Technical Manager is responsible for the overall technical and operational oversight of certification activities associated with the Informed family of certification programs. The role ensures that all certification activities are conducted in compliance with established certification requirements, certification scheme rules, and internal procedures, while supporting ongoing quality and compliance initiatives.

The position provides leadership, guidance, and training to auditors to ensure impartiality, competence, and consistency in certification outcomes. Additionally, the Technical Manager is responsible for the development and continual improvement of new and existing standards.

Maintain program integrity over time through scheduled evaluations, training and continuous alignment with evolving standards and regulatory expectations. Provide technical leadership in the resolution of complex certification cases by participating in technical review forums, as needed. Support the organization’s broader service portfolio by contributing to the development, maintenance and evolution of internally owned, non-accredited standards.

Innovation & Change:

The role operates tactically with hands-on activities (e.g.

audit oversight, report review, certification decisions, procedure & policy creation, auditor training and guidance) which focus on ensuring certification decisions are accurate, consistent, and compliant with relevant accreditation standards.

About the Company

LGC ASSURE

is a business unit within the LGC Group.

INFORMED

operates as part of LGC ASSURE, offering world-leading testing and quality assurance programs that ensure the safety and integrity of sports supplements.

Our flagship programs,

Informed Sport