gusto
Sales Associate
At a Glance
- Location
- San Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; United States - Remote
- Work Regime
- remote
- Compensation
- e is offering hourly pay from $23.00 - $24.50 for Denver, Las Vegas, Chicag
- Posted
- 2026-06-25T18:35:34-04:00
Key Requirements
Required Skills
Domain Knowledge
- Medical
Benefits & Perks
rd stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus
Requirements
1 year minimum previous experience working in a high volume sales or customer service environment where you were cross selling, up-selling, or maintaining a quota / KPIs.
Customer-First Mindset:
A commitment to customer empathy and ethical business practices
Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes
Our customers come from all walks of life and so do we.
Fraudulent Activity Disclaimer
Responsibilities
Your role will be to help small business customers choose Gusto.
Interacting with customers who sign up on our website via email, chat, and live phone interactions, you’ll help match our people platform offering to their specific business needs, exercising advisory sales skills.
You’ll help them navigate an important onboarding process, demonstrating sophisticated customer success skills.
Our team of over a hundred sales professionals includes folks practices across all channels and with different types of customers, but we all share deep passion and commitment to solutions selling: our company exists to solve problems for small businesses, and our sales team is a vital front door for small businesses who need and love our solutions.
Manage Inbound Volume:
Handle high volume & high velocity inbound calls, chats and emails to customers at different points in the customer journey: discovery, qualification, sales, decision and onboarding