Telehealth QA Coordinator (Full-Time/Day) Center City

Strong knowledge of medical terminology

2 years of experience in a health care

Under the direction of the Vice President, Connected Care Operations, this position will help support various clinical workflow, operational and quality initiatives, and serve as the clinical practice liaison to facilitate clinical adoption and access through telehealth.

The incumbent will work closely with participating medical staff, business operations and IS&T personnel to develop and enhance workflows that create a friction free experience for both providers and patients.

The Telehealth Workflow Design Analyst will leverage data and maintain, operational and quality data bases, and produce reports on a cadence that informs the senior leadership in a timely manner.

This position will also be responsible for coordinating high quality clinical services and enhancing patient engagement via telehealth as well as engaging with staff and practice providers to focus on department adoption of clinical workflows and technology.

Develop and maintain consistent enterprise presence in practice to facilitate education and advocacy of clinical workflows and technology to enhance Virtual First initiatives.

Develop trusting relationships with practice administrators and providers that foster acceptance and engagement in connected care initiatives.