J202602037 Field Service Technician 2

Your profile

High School Diploma/GED or equivalent work experience

1+ years of experience in Customer Service or equivalent experience, preferred

1+ years of electrical/mechanical installation, troubleshooting, and repair experience, preferred

Ability in reading technical diagrams, manuals, and schematics

Troubleshooting and repairing both hardware and electronic components, preferred

Rewards & Benefits

Flexible Work:

Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning:

Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community:

The Field Technician II will be responsible for installing, servicing, and upgrading equipment at customer locations. This role involves diagnosing technical issues, troubleshooting problems, and ensuring the effective functioning of equipment and controls. Additionally, the Field Technician II will provide training and guidance to customers, configure hardware and embedded software components, and perform routine maintenance on technology equipment.

Reporting directly to the Field Service Manager this role is responsible for:

Install, service or upgrade equipment onsite at customer locations

Diagnose general technical issues, troubleshoot problems, and identify solutions to ensure the effective functioning of equipment and controls

Provide training and guidance to customers on the proper operation and maintenance of products

Configuring hardware and embedded software components after installation

At

Quadient

, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.