Senior Manager of Operations - Consulting experience required

Associate or Bachelor’s Degree preferred

5–7+ years of relevant pharmacy work experience; leadership experience in cross-functional settings strongly preferred

MBA or PharmD a plus

Experience with pharmacy operating systems (e.g., Epic) a plus

Experience with large enterprise telephony software and/or programs a plus

Expertise in Microsoft Excel, PowerPoint, and Tableau in a professional environment

Independently own key operational initiatives from ideation through execution. A successful candidate can operate both in the day-to-day details and at a strategic level to maintain vision throughout major milestones.

Manage multiple complex workstreams concurrently across diverse internal stakeholders and external health system partners.

Proactively solicit feedback from end users (primarily MPS and Sr. MPS) to identify opportunities for reporting improvements and process enhancements across regions or specific sites.

Maintain accountability over reports and analyses supporting core initiatives, which may include refills, new order intake, patient engagement, onboarding, operational efficiency, clinic implementation/optimization, call center management, and 340B claim management.

Support pharmacy utilization optimization by building strong relationships with key stakeholders, understanding needs, and developing high-quality presentations and data analysis to advance operational goals.

Partner with regional leadership to design and develop ad-hoc analyses or processes that support key operational initiatives.