sweetrush

Communications Specialist - IT Initiatives

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At a Glance

Employment
contract

Key Requirements

Certifications

  • SHRM

Domain Knowledge

  • Banking
  • Biotech
  • Cybersecurity
  • Finance
  • Medical
  • Pharmaceutical
  • Regulatory

Requirements

Proven experience in technical writing or communications within a corporate IT/technology environment

Strong writing and editing skills — able to translate complex technical concepts for non-technical audiences

Experience collaborating with instructional design or eLearning teams on content creation

Familiarity with change management and stakeholder engagement practices

Proficiency with digital communication tools — intranet platforms, email campaign tools, and community platforms (e.g., Microsoft Viva Engage)

Able to manage multiple projects in a fast-paced enterprise environment

Responsibilities

This role will support an IT Customer Success and Enablement group where driving internal customer success and technology enablement will minimize disruption, enhance productivity, and improve the employee experience. The IT Communications Specialist will partner with Instructional Designers/eLearning Developers to create content and communications that support the global IT learning enterprise.

SweetRush is seeking

two

Communications Specialists to support the eight key IT service areas:

Learning & Enablement

– Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation