Senior A/R Collections Specialist

5+ years of experience in accounts receivable, collections, or billing (B2B preferred)

Demonstrated ability to manage collections performance and influence outcomes across accounts receivable

Strong understanding of accounts receivable processes and aging schedules

Experience with NetSuite and Salesforce

Experience in SaaS or subscription-based billing environments

Familiarity with customer portals, payment applications, and dispute management

We are seeking a detail-oriented and analytical Senior A/R Collections Specialist to own collections performance across all accounts receivable and directly impact cash flow and DSO.

This role goes beyond transactional collections work and requires independent judgment, decision-making authority, and ownership of account outcomes.

The individual will evaluate account risk, determine appropriate collection strategies, execute actions, and partner cross-functionally to resolve issues and improve payment performance.