Field Service Technician - Heating products

Two or more years of experience in a field service role is desired

Semiconductor Fab and Clean room experience a plus

Experience related to electrical heating products and temperature controllers is a plus

Experience with measurement tools and small hand/power tools

Ability to read and interpret blueprints and wiring schematics

Familiarity with quality and technical testing tools such as digital multimeters, temperature measuring devices, etc.

This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, O-1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role.

Equal opportunities and Social Governance

Perform daily activities at customer site involving heating systems for semiconductor wafer manufacturing applications

Measuring and drawing piping as seen in field per company engineering standards

Installation, commissioning, maintenance, and troubleshooting heating systems

Install, commission, and verify performance of products and solutions at the customer’s site

Troubleshoot existing equipment to ensure proper operation and customer satisfaction

Provide customer onsite training and support

Perform preventative maintenance on systems per the service agreement

Provide feedback to the engineering and sales management regarding actions taken on each customer visit to ensure quality assurance and improvement initiatives are being met

Assist with new bid installation, drawing, and measurement project reviews