Operations Manager, Payments

Advance knowledge of global payment systems, region specific rules and regulations

Payment operations experience across tech / fintech / gaming industry is an advantage

Strong analytical and decision-making skills, with the ability to use data and metrics to drive improvements in payment operations

Experienced owning and and solving complex payment issues

Sporty is a remote first company in pursuit of sustainability

A competitive salary + individual performance based bonuses every quarter

20 days annual leave + public holidays

Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

South African employment contract

Referral bonuses & flash bonuses

As the Manager of Payment Operations at Sporty, you’ll be responsible for owning the payment operations strategies whilst providing leadership and expertise in the field of payments for our products used by millions of daily global users.

You'll collaborate with talented stakeholders across our remote-working organisation to work on improvements, optimisation initiatives, and integrations to ensure the best payment experience for our customers.

We are passionate about caring for our customers and we ensure we are up to date with our latest product development in the Sporty ecosystem so we are able to offer the best experience.

Define, own, and manage core payment operations, core metrics including our KPIs in the area of payment acceptance rates, payment performance, conversion, compliance, cost, and more

Oversee the development and implementation of comprehensive fraud prevention and risk management strategies, policies, and procedures to safeguard the organisation's assets and minimise financial losses

Continuously analysing market trends across the payment space in order to increase the quality and efficiency of our customers experience