shieldshealthsolutions
Pharmacy Technician (Refill Calls)
At a Glance
- Location
- Tyler, Texas, United States
- Experience
- 2+ years
- Posted
- 2026-04-14T12:52:35-04:00
Benefits & Perks
k) with match, 4 weeks PTO, 10 paid holidays Paid parent
edical, dental, and vision insurance starting day one 401(k) with match, 4 w
Requirements
Message and data rates may apply.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Responsibilities
Provide compassionate, knowledgeable assistance to patients, providers, and staff.
Make outbound refill calls and process requests promptly.
Answer and triage incoming pharmacy calls.
Clarify prescription orders with pharmacists or clinicians.
Coordinate medication refills and complete accurate data entry.
Assist with claim adjudication and troubleshoot rejected claims.