pomelocare

Technical Lead, Patient Experience

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At a Glance

Location
(SF or NY hybrid optional)
Work Regime
remote
Compensation
ange offered for this role is $220,000 - $260,000. This role is also eligible f
Posted
2026-07-10T09:59:09-04:00

Key Requirements

Domain Knowledge

  • Engineering

Requirements

You have deep experience building and shipping consumer or patient-facing products, whether mobile, web, or both

You've served as a technical lead on a team, setting architecture direction and mentoring other engineers

You're keeping up with trends in LLM coding agents to multiply your engineering impact

You enjoy collaborating closely with product and design, not just executing on specs

Compensation & Benefits

Comprehensive Health, Dental, and Vision coverage for employees and their families

High deductible Health Plans with Health Savings Account (HSA) options

Flexible Spending Account (FSA)

Equity grant participation

401(k) program

Competitive vacation policy

Responsibilities

Your north star: You'll serve as the technical lead for how patients interact with Pomelo from the moment they enroll through their entire care journey.

The earlier we can start providing care, the more likely we can affect outcomes.

That all starts with the patient experience: building features that check in with patients throughout their journey, provide them the best next step for their care, triage their urgent needs, make it simple to get high quality care, and help them feel supported.

This role sits at the center of that mission.

Lead the technical direction for our mobile development strategy and patient-facing apps, shaping how tens of thousands of patients experience Pomelo

Rapidly prototype and ship features in our patient mobile and web apps alongside design and product, using AI tools to move fast and test ideas that meaningfully improve engagement and retention

Team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.