Door Staff - AEG Presents Great Lakes - Masonic Temple

Positive attitude with superior customer service skills, and be team oriented

Event based positions are not eligible for benefits through AEG Presents.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Greet guests and resolve guest complaints, escalating concerns as necessary.

Monitor guest conduct to ensure a safe and secure environment for all.

Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.

Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.

Monitoring external venue areas including parking lots, alleys, and smoking areas