Product Manager

You’ve built products for thousands or millions of customers, balancing financial outcomes with customer outcomes. You’re hands-on, able to flip between executing as an individual contributor and leading work across teams of researchers, designers, engineers and operations. You’re interested in solving problems, running experiments and creating plans to implement change. You’re able to self-serve with data and can get the entire company behind you by telling stories with data to gain trust and create agreement. You are the voice of the customer, making sure that all members of the team understand the role the product and business has in people's lives.

You value the role that quality plays in the company's success and take pride in shipping products that support our performance, stability, design, and business quality goals. You invest in a culture that enables the product and technology teams to work as a single unit to build products that look and feel exceptional.

Nice to have:

Experience in organizations transitioning from feature delivery to outcome-driven development

Background in service design or systems thinking

We’re looking for a seasoned Product Manager to shape the client experience across Sotheby’s mobile apps and website, with a focus on our fixed price e-commerce business. You’ll tackle ambiguous problems and use your analytical skills to build business cases and measure impact. This role requires data chops, financial acumen, and a desire to disrupt our centuries-old industry with digital strategies that fit Sotheby’s reputation for white-glove service. You’ll work closely with senior leaders across product, finance, legal, marketing, sales, and client strategy teams to hone your vision. You’ll deliver on that vision across teams of researchers, designers, engineers and operations

The ideal candidate is analytical, resourceful, customer-focused and team oriented, with the ability to build trusted relationships. You should be a strong owner and have a proven track record of successfully delivering complex projects in a matrixed business environment. This position involves regular interaction with senior leaders across the organization, and you’ll need to be comfortable communicating with executives while also working directly with various functional teams.

Build a deep understanding of Sotheby’s core business lines.

Develop business cases that align with our broader strategy, based on customer insights and market research.

Lead discovery efforts for new opportunities, with a structured approach to identifying problems and testing solutions with rapid experiments