appian

Technical Customer Success Manager

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At a Glance

Location
United States
Experience
10+ years
Posted
2026-02-20T15:45:55-05:00

Key Requirements

Required Skills

Agile

Domain Knowledge

  • Automation
  • Education
  • Finance
  • Insurance
  • SaaS

Benefits & Perks

Health Insurance

enefits may include health coverage, Employee Assistance Program (EAP) with

Requirements

Bachelor’s degree, ideally in a technical field.

10+ years of combined experience in technology or technical consulting.

Proven ability to act as a trusted advisor and drive measurable business value for customers.

Demonstrable understanding of enterprise platforms and systems and how they can be used to solve business problems.

Excellent consulting, communication, and presentation skills with executive and technical audiences.

Strong organization and project management skills with close attention to detail.

Compensation & Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About the Company

Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit

appian.com

. [Nasdaq: APPN]

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