lucidsoftware

Professional Services Consultant

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At a Glance

Location
Salt Lake City, Utah, United States
Experience
3–5 years
Posted
2026-03-11T10:47:06-04:00

Key Requirements

Domain Knowledge

  • Engineering
  • SaaS

Requirements

3-5 years of experience in consultative service positions, either as part of a professional services team or within an enterprise

The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success.

Evokes customer outcomes from stakeholders and prescribes trusted direction to achieve those results.

Experience in a technical, engineering, or R&D role either directly from industry or indirectly through a software or service company

Experience with large rollouts of productivity / collaboration software

Experience working in similar SaaS organizations delivering collaboration tools

Responsibilities

Engage directly with stakeholders inside customer organizations to deliver a variety of customized engagements across the world in a professional, timely, and profitable manner

Influence and guide customers to get the most out of their investment in the Lucid Visual Collaboration Suite and achieve their business objectives

Contribute unique insights and experiences with customers to enhance Lucid’s value story

Maintain and deliver subject matter expertise (as well as Lucid Collaboration Suite best practices) on one or more of the following topics: innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, organizational effectiveness, Hybrid work, etc…

Develop and maintain expertise in Lucid’s products

Contribute to innovating on and developing new and existing service offerings