Content & Learning Experience Manager

3+ years in enablement, instructional design, or GTM content development — ideally at a B2B SaaS company with a complex enterprise sales motion

Experience building methodology-aligned content — familiarity with frameworks like MEDDIC/MEDDPICC, Challenger, Command of the Message, or similar is a strong plus

Strong product acumen: able to learn a sophisticated software platform deeply enough to create accurate, useful content for multiple audience types

Hands-on experience with content and LMS tooling — Seismic, Highspot, Docebo, Articulate, or comparable platforms

Familiarity with AI tools in a GTM or productivity context; excited to build the playbook, not just describe it

Why Join Us?

Pioneer the Future: Join the trailblazers of a global IT Market Category (DEX) that is shaping the future of work.

Innovation & Impact: Our solutions integrate real-time analytics, automation, and employee feedback to solve complex technical challenges.

"One Team" Culture: We collaborate across 75+ nationalities to continuously grow and innovate.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with

Nexthink's Revenue Acceleration team is hiring a Content & Learning Experience Manager to own the quality, coherence, and pedagogical integrity of everything we build for our GTM organization.

This is the role for someone who geeks out on how adults actually learn, who cares deeply about the craft of instructional design, and who can translate complex subject matter — enterprise software, sales methodology, AI-driven workflows — into content that reps actually use and retain. You'll own the content engine across three critical domains: sales methodology, product enablement, and AI playbooks.

Content Strategy & Governance

Own Nexthink's GTM content library end-to-end — ensuring everything is accurate, current, findable, and built to a consistent standard of quality

Establish and maintain a content governance framework with defined owners, review cadences, and retirement criteria so the library doesn't become a graveyard

Partner with Product Marketing, Product, and CS to ensure content reflects the current product, competitive landscape, and customer narrative — not last quarter's

Nexthink is the global leader in Digital Employee Experience (DEX) management software. We provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network—often before employees even notice.

As the first solution to enable a shift from reactive problem-solving to proactive optimization, Nexthink empowers over 1,300 customers to provide superior digital experiences to more than 18 million employees. Dual-headquartered in Lausanne, Switzerland and Boston, Massachusetts, we operate with 9 offices and over 1,200 employees across 5 continents.