Operational Analyst I - Change Management

Experience with change management

Experience with data anal

Excel pivot tables, charting, formulas

Experienced with or willing to learn the required business applications and databases,

including ServiceNow, ScienceLogic, Salesforce, etc.

skills for generating clear and concise internal and customer

Lead and support change management initiatives by evaluating business processes, identifying opportunities for improvement, developing adoption strategies, and partnering with stakeholders to ensure successful implementation of operational and technology-driven changes.

Review and analyze company policies and operational processes

Monitor and track process control points for critical operational processes (e.g., requisitions,

budgeting, service management)

ips with any 3rd party providers, partners and vendors

supporting operational processes