Patient Services Representative

Knowledge of medical terminology

Minimum of 3 Weeks Paid Time Off (PTO)

Company Vehicle Program

Flexible Work Schedule

Mentorship Culture

Medical, Dental, and Vision Insurance

401(k) with Employer Match

Manage the full intake and referral process, from initial referral through admission

Receive, review, and convert patient and physician referrals in accordance with agency policies

Accurately enter, track, and maintain referral and patient data in company systems

Serve as a key point of communication between patients, referral sources, clinical teams, sales, and leadership

Coordinate referrals with supervisors and schedulers to support timely patient evaluations

Maintain organized systems to ensure continuity and quality of patient care

Provide excellent internal and external customer service, including greeting visitors professionally

Prepare referral tracking and trending reports as needed

Credential new physicians and facilities following established procedures

Identify workflow gaps and recommend improvements to enhance efficiency