Director, VCA Implementation Services

Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 10+ years of experience leading client-facing implementation, integration, or transformation programs in financial services, payments, or consulting, including accountability for scope, budget, risk, and delivery outcomes.

Significant experience leading implementation, integration, or transformation programs within financial services or payments.

Experience working with issuers, processors, fintechs, or enabling platforms within the payments ecosystem.

Demonstrated success building and leading client-facing delivery teams.

Strong background in consultative selling, solution architecture, and complex stakeholder management.

Work Hours:

Varies upon the needs of the department.

Travel Requirements:

This position requires travel up to 25% of the time.

Mental/Physical Requirements:

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa Consulting and Analytics (VCA) Implementation Services (VIS) helps clients successfully implement Visa solutions by translating strategy and product capabilities into real-world execution.

VIS partners closely with clients to design, architect, and deliver implementations that are practical, scalable, and aligned to each client’s technical, operational, and regulatory context.

VIS Services includes, but is not limited to, hands-on, client-facing support that helps clients plan, execute, and operationalize complex work—such as program-managing multi-workstream initiatives on behalf of the client, assessing and improving day-to-day card operations, supporting clients in running fraud operations, and helping clients launch new card products.

The  Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS offerings—driving measurable outcomes and long-term client value from early solution design through implementation delivery.

Success in this role looks like: delivering implementations that achieve measurable outcomes (e.g., on-time/on-budget delivery, faster time-to-value, and improved adoption/operational readiness), achieving quarterly and full-year sales and margin targets, while scaling repeatable VIS delivery standards across Enablers and Community clients.

The client segments within the purview of this role include Enablers and Community clients, requiring a leader who can flex across complex enterprise environments as well as more resource-constrained institutions.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.