starlims

Sales Development Representative

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At a Glance

Experience
1–2 years

Key Requirements

Required Skills

CRMSalesforce

Domain Knowledge

  • Biotech
  • Environmental
  • Food & Beverage
  • Insurance
  • Manufacturing
  • Marketing
  • Media
  • Medical
  • Oil & Gas
  • Pharmaceutical
  • Regulatory

Requirements

Unlock comprehensive reporting, monitoring, and analysis

With multiple support centers across the globe, STARLIMS is used in labs across pharma & biotech, life sciences, food & beverage, manufacturing, petrochemical refineries and oil & gas, chemical, public health, forensics, and environmental industries—offering you exposure to a wide range of customers and career paths.

If you want to grow your sales career while working on a truly technical product that matters, you’ll feel at home here.

Add and maintain accurate CRM records, including call notes, next steps, and customer communications so sales reps are ready for the next meeting

Provide feedback to sales and marketing leadership, inducing customer priorities, pain points, and needs

Leverage social media to connect with prospects and advance deal cycles.

Compensation & Benefits

Competitive health and Wellness (medical, dental, and vision)

Retirement plan with matching company contribution

Life Insurance and Disability/Income Protection

STARLIMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Responsibilities

As a Sales Development Representative (SDR), you are the first human touchpoint for prospects evaluating STARLIMS.

Your primary focus is rapidly responding to inbound leads (target: under 5 minutes) via phone and email, discovering whether they have a real business need for LIMS, and booking high-quality meetings for our Account Executives.

This is a high-activity, high-learning role where you’ll be speaking with lab managers, quality leaders, IT stakeholders, and other technical buyers.

Your job is not to “hard sell” but to qualify, educate, and smoothly hand off interested prospects to the sales team.

Rapidly respond to leads via phone and e-mail and assist prospects during the early stages of the evaluation process

Qualify inbound and source outbound leads by researching accounts, identifying key players, and generating interest