Customer Success Manager, Manufacturing

Experience with Lean Manufacturing, Six Sigma, root cause analysis, or other continuous improvement methodologies.

Comfortable working with technical products and collaborating across engineering and operations teams.

Willingness to travel up to 30% to customer manufacturing facilities.

Highly organized, adaptable, and able to thrive in a fast-paced, evolving startup environment.

Passionate about advanced manufacturing, automation, and helping customers improve their production operations.

Experience with industrial automation, robotics, welding, or manufacturing technology.

Daily free lunch to keep you fueled and connected with the team

Flexible PTO so you can take the time you need, when you need it

Comprehensive medical, dental, and vision coverage

6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)

401(k) retirement plan through Empower

Generous employee referral bonuses—help us grow our team!

Serve as the primary point of contact for assigned manufacturing customers following implementation.

Partner with customer production, manufacturing, and engineering teams to optimize the performance and utilization of Path's robotic welding systems.

Collaborate closely with Deployment, Engineering, Product, and Sales teams to resolve production challenges and improve system performance.

Coordinate customer production planning and operational priorities to ensure successful adoption of Path's technology.

Identify opportunities to improve manufacturing workflows, increase system uptime, and drive operational efficiencies.

Gather customer feedback and operational insights to influence product improvements and future development.

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact

HR@path-robotics.com

. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.