Patient Advocate

2-3 years of experience in a healthcare/clinical setting

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP).

Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

We look at that investment as a two-way street.

Reviews the accuracy of demographics, insurance, completion of forms, organizational data to be entered in the chart in a timely manner.

Conduct New Patient Orientation/Administrative Intake for accurate intake paperwork collection.

Functions as a service regarding insurance and other administrative procedures,

Point of contact for billing information for Urinary Drug Screening (UDS) coordination and Genetic Testing coordination.

Obtains approval to move forward with services.

Follows up with financially responsible party who is not present at intake to review program cost and collects necessary documents for patient to start recommended program.