Ophthalmic Technician

Strong customer service skills

Provide exceptional customer service during every patient encounter (in person or via phone)

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Anticipate Physician needs to facilitate the flow of the clinic

Comply with all company policies and procedures, including HIPAA

Verify patient’s information by interviewing patient

Record patient’s medical history and current medications and confirm purpose of visit