customerio

Technical Product Operations Manager

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At a Glance

Location
Americas
Work Regime
remote
Experience
3+ years
Posted
2026-03-20T15:31:18-04:00

Key Requirements

Required Skills

ConfluenceJira

Domain Knowledge

  • Automation

Benefits & Perks

Time Off

arental leave, unlimited PTO , stipends for remote work an

Health Insurance

them. Our inclusive benefits package supports your well-being and growth, in

Requirements

3+ years of experience in product operations, business operations, program management, or a similar operational role

Hands-on experience administering tools like Jira, Notion, Confluence, Asana, or similar workflow and documentation platforms

Familiarity with product feedback tools (e.g., Enterpret, Productboard, or similar) is a plus

Comfort with data—able to pull, organize, and present information effectively

Interest in AI tools and no-code platforms for automation (experience with

, Zapier, or similar is a plus)

Responsibilities

product, design, and documentation workflows

, identifying bottlenecks and opportunities to scale

workflow modernization initiatives

using no-code/low-code tools (e.g., Zapier, n8n), driving adoption across teams

primary administrator for product operations tools

(e.g., Enterpret, Linear), ensuring data quality and consistent usage