Food Experience Manager

We’re looking for someone who is passionate about food and hospitality but thinks like a systems architect for a global product.

While deep hospitality experience is a plus, we are excited to consider exceptional candidates from diverse operational backgrounds, including tech, logistics, or high-end retail, who have a proven track record of building scalable, user-obsessed systems.

You are an expert in creating world-class customer experiences and are obsessed with using scalable, data-driven systems to deliver them consistently across cultures.

You have a proven track record of managing complex, multi-unit or multi-regional operations, and have experience building a single, consistent standard and deploying it across a diverse portfolio.

You are deeply analytical and data-fluent, able to synthesize disparate data sets from multiple regions into a single, cohesive strategic narrative.

You are a natural stakeholder manager, able to partner effectively with cross-functional teams like Real Estate, Finance, and Legal to influence outcomes.

As a Food Experience Manager, you will be a key architect of our global food programs, based in our Oyster Point Headquarters, but with a worldwide impact.

Global Program Builder:

You will take the lead in designing, building, and documenting our scalable, global "playbooks" for core operational functions (e.g., vendor QBRs, new site launches, budget management).

Drive Global Program Execution:

You will be responsible for the successful execution of our global standards across a fluid portfolio of offices, which may span multiple regions.

Synthesize Global Data:

The Stripe Workplace team creates and operates inspiring, comfortable, and innovative spaces that bring Stripe’s culture and values to life and provide a foundation for achieving our mission. In this role, you will be part of the team that supports and builds food programs worldwide, from our food philosophy and safety standards to our vendor management and feedback systems. Our team is strategically distributed across all regions but operating as one cohesive unit that shares ownership of our entire global portfolio. To further strengthen our ability to provide real-time partnership across all time zones, we are looking for a leader as a Food Experience Manager to join us. This role reports to the Global Head of Food, and is based in South San Francisco.

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.