Project Manager, End User Experience

• Generous parental and family leave policies

• Volunteer opportunities

• Support for employee-led affinity groups representing women, people of color and the LGBT+ community

• Mental and physical wellness programs

• Tuition assistance

• A 401(k) savings program with an employer match and more

Build and maintain an end user experience improvement roadmap that aligns with business objectives

Define success metrics such as customer satisfaction, adoption/usage, and resolution times while identifying opportunities for improvement

Drive execution using Agile/Lean practices, managing risks, dependencies, change control, and stakeholder communications.

Partner with cross-functional teams, such as engineering, service desk, security, human resources, and communications to deliver solutions.

Pilot, test, and standardize device builds, app configurations, and workflows.

Plan launches, including training, communications, and support playbooks to ensure smooth transitions.

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit

https://point72.com/

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The annual base salary range for this role is $112,000-$180,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.