samsara
Manager, Enterprise Customer Success - Select
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 8+ years
- Compensation
- d benefits below. Annual Base Salary $109,480 — $147,200 USD Total Rewards
- Posted
- 2026-03-11T14:43:22-04:00
Key Requirements
Domain Knowledge
- Engineering
- Finance
- SaaS
Requirements
8+ years in Customer Success, account management, or consulting.
3+ years in management positions, including recruiting and retaining top talent.
Experience with $1M+ ACV customers.
Experience with Enterprise SaaS.
Ability to travel within the United States for customer meetings and events (up to 25%).
Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology.
Responsibilities
The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal.
As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers.
his is a remote position open to candidates residing in the US
except
Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel.