swifttrans

Terminal Support Specialist

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Requirements

Previous related experience in call center and/or transportation operations preferred.

Must have strong communication skills.

Must be able to work in high pressure situations.

Must possess strong problem solving skills.

Must be self-motivated.

Must be detail-orientated.

Compensation & Benefits

$20- $25 Hourly, depending on experience.\u00A0

Our Benefits Package includes

401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities

- We have an adoration for helping others which is why we have worked hard to

Responsibilities

Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.

Respond to drivers needs and questions regarding schedule, loads, paperwork etc.

Immediately escalate calls for emergency situations involving law enforcement and/or driver compliance.

Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.

Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.

Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.

About the Company

Swift Transportation has been an

Industry leader

for many years with a profound history dating back to the 1960s. Swift is the

largest truckload carrier in America

with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of

advancement and growth opportunities