Associate Dispute Resolution OTC with Spanish

Inclusion

+ Belonging

: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website

Your Future

: annual bonus, life insurance, company stock saving plan

Work/Life Balance

Resolve customer disputes in a timely manner, backed by appropriate documentation.

Communicate resolutions to customers clearly and professionally.

Coordinate queries with relevant internal departments.

Analyze root causes of disputes and implement corrective actions.

Maintain accurate dispute records and track resolution progress.

Contribute to the accuracy of customer master data.