baseten

Customer Marketing Manager

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At a Glance

Location
San Francisco, United States
Employment
FULL_TIME
Experience
6+ years
Compensation
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Department
Baseten
Posted
2026-04-15

Key Requirements

Required Skills

Machine Learning

Domain Knowledge

  • Insurance
  • Marketing
  • Medical

Benefits & Perks

Health Insurance

edical, dental, and vision insurance for employee and dependents Flexible PT

Requirements

6+ years in customer marketing, product marketing, or a closely related function

Demonstrated track record building customer advocacy programs for technical audiences or at early-stage companies

Strong ability to craft narratives that resonate with developers while articulating clear business value

Experience producing a range of content formats: written case studies, video testimonials, technical blog posts, social content

Comfort engaging directly with technical audiences — you understand developer workflows, tools, and priorities well enough to be credible in the room

Excellent at making complex technical concepts accessible across different audiences and formats

Compensation & Benefits

Competitive compensation, including meaningful equity.

100% coverage of medical, dental, and vision insurance for employee and dependents

Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)

Paid parental leave

Fertility and family-building stipend through Carrot

Company-facilitated 401(k)

Responsibilities

We're looking for a Customer Marketing Manager who can own the full customer evidence motion at Baseten: building the systems that capture customer stories, running the co-marketing programs that amplify them, and developing the channels and assets that get those stories in front of the right people.

Our customers are ML engineers and AI teams deploying serious workloads — and the stories they tell about what they've built matter.

We've earned trust with some of the most demanding technical teams in the industry, and this role exists to turn that trust into evidence.

Co-Marketing Execution

Serve as the DRI for every customer co-marketing launch end to end — managing timelines, coordinating internal and external stakeholders, and driving the process from first outreach to final publication

Own the single source of truth for what's in flight across all customer co-marketing activity

About the Company

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our

$300M Series E

, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction. Join us and help build the platform engineers turn to to ship AI products.