Customer Care Specialist II

As a Customer Care Specialist II you will provide customer service to rental car customers by addressing inquiries pertaining to tolls and/or violations. You will provide information or guidance to rental car customers using a positive, empathetic and professional approach

Use appropriate tools and resources to reach a complete and accurate resolution focusing on first contact resolution

Develop and maintain product, process and technical knowledge related to services

We focus on high performance and drive toward breakthrough outcomes.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected.