guildgaragegroup

Customer Service Representative

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At a Glance

Location
Garage Door Medics- San Diego, California, United States
Experience
1+ years
Compensation
ative | San Diego, CA Hourly: $19-$22/hr Must be able to work weeke
Posted
2026-06-29T10:51:33-04:00

Requirements

in customer service—experience in home services, repairs, or tech is a plus.

You embrace our tools and values—familiarity with ServiceTitan is a plus (training provided!).

Compensation & Benefits

A People-First Company Built on Trust

For over 30 years, Garage Door Medics has been grounded in a powerful founding principle:

we’re not just a garage door company—we’re a people company.

Every interaction is rooted in honesty, empathy, and transparency, and our motto is simple:

“We ONLY recommend what

you

Responsibilities

Deliver outstanding customer support via phone, email, and chat.

Listen with empathy and professionalism to resolve issues efficiently.

Manage a high volume of inquiries with confidence and accuracy.

Coordinate with techs and office teams to ensure smooth service delivery.

Keep precise records of interactions, and proactively suggest additional services when appropriate.

Become a trusted resource by deeply learning our services and offerings.