Housing Officer

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

£25,110 - £32,090 FTE (pro rata based on 20 hours)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Ensure residents understand their occupancy terms and security of tenure based on their agreement type.

Use current toolkits, processes, and documentation; ensure outdated materials are discarded.

Support residents with Housing Benefit and/or Universal Credit claims at sign-up and throughout their tenancy.

Advise on and assist with property adaptations where applicable

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.