Content Workflow Analyst

Hands-on experience supporting broadcast, newsroom, and streaming technologies, such as Cuez or similar newsroom systems, graphics platforms, production control room automation, contribution/distribution systems, and live streaming workflows (experience with CUEZ or similar live production tools strongly preferred).

Working knowledge of cloud and hybrid environments supporting media workflows (e.g., cloud-based contribution, streaming, monitoring, or playout).

Strong understanding of IT service management concepts and tooling, including ITIL practices, incident/problem management, knowledge management, CMDBs, and ServiceNow.

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

Design, implement, and operate newsroom, streaming, and on-air technology platforms across on-prem and cloud environments, including live production, control room automation, contribution, playout, and digital streaming workflows (e.g., CUEZ, newsroom systems, graphics, and automation platforms).

Partner with station engineering, digital, streaming, and application owners to understand operational requirements, forecast capacity and costs, and deliver scalable, resilient solutions that support linear, OTT, and digital-first production models.

Troubleshoot, triage, and resolve production, streaming, and application issues impacting live broadcasts, live streams, and newsroom operations; perform root cause analysis and clearly document incidents, fixes, and preventative actions.

Document end-to-end station workflows (newsroom → control room → streaming → distribution), maintain clear runbooks and knowledge base articles, and enable self-service and Service Desk escalation paths where appropriate.

Implement and operate monitoring, alerting, and automation workflows to proactively detect issues across broadcast, streaming, and cloud platforms; reduce mean time to detect (MTTD) and mean time to restore (MTTR).

Maintain accurate inventories of applications, services, integrations, and versions for newsroom, streaming, and production systems within the ServiceNow CMDB to support reporting, lifecycle management, and incident response.

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

The

Content Workflow Analyst

is responsible for providing day-to-day monitoring, management, and support of

TEGNA’s

information technology platforms focused on newsroom and on-air workflows, streaming workflows and applications. This includes supporting both on premise and cloud-based technology, and support of the end user community using these solutions. This position will work effectively with other IT teams, corporate departments, business units, consultants, vendors, and service providers to ensure smooth operation of TEGNA’s IT platforms and applications. The