Public Benefits Specialist - Entry | Bilingual Preferred English/Spanish

Two years of experience working in a reception area or call center either interviewing to obtain information or providing customer service. This experience must have involved a high volume of work (e.g., data entry, assuring information on applications is complete and accurate, completing necessary documents, etc.); OR

An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working in a busy reception area or call center either interviewing to obtain information or providing customer service; OR

An equivalent combination of education, training, and experience relative to the class concept.

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.

Additional background check information.

Be the first face of contact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.

Support the infrastructure of the office by supporting the day-to-day operation.

Assist Oregonians by providing support with the online Oregon Eligibility system, for

ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs in person,

by phone or email to resolve any questions or concerns.

Assist Oregonians through a trauma informed lens.

The

Oregon Department of Human Services

As a

Email:

Oregon Eligibility Partnership

(OEP).