Investor Relations- Analyst / Associate

2-5 years of experience in financial services, preferably in a client service or investor relations role in alternative investments

Passion for client services and exceeding client expectations

Experience with SAAS offerings and wealth tech platforms is preferred

The base salary range for this role is $60,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit

https://www.icapitalnetwork.com/about-us

Twitter: @icapitalnetwork | LinkedIn:

https://www.linkedin.com/company/icapital-network-inc

iCapital is seeking an Analyst or Associate to service the company’s rapidly growing client base within the Investor Relations team.

This role will work with a broad range of clients within a fast-paced, collaborative, and entrepreneurial environment.

The Investor Relations team supports investors, financial advisors, and home office personnel, assisting them with their investments on iCapital’s technology platform, and works closely with fund sponsors using the platform for distribution.

The team’s goal is to optimize the user experience and ensure clients’ overall success.

Provide ongoing client and advisor support by managing inbound phone and email inquiries, delivering timely and accurate responses, escalating issues as appropriate, and ensuring a high level of overall client satisfaction.

Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes.