Senior Help Desk Engineer

Hands-on experience with Microsoft Intune and Windows Autopilot (required)

Proven ability to build and deploy Windows desktops and manage user profiles

Strong desktop support skills for both hardware and software in enterprise environments

Experience with desktop software installations, updates, and troubleshooting

Experience supporting migrations or consolidations of IT environments is highly desired

Prior experience in IT consolidation, merger, or acquisition projects

Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment.

This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.

Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations

Update, test, and troubleshoot desktop software and operating systems

Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot

Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed