ultimate
Customer Service Representative
At a Glance
- Location
- Meridian, Idaho, United States
- Compensation
- ers! Job Type: Full-time Pay: $20.00 - $24.00 per hour Shift: 8 hour shift
- Posted
- 2026-02-26T11:53:54-05:00
Key Requirements
Required Skills
Benefits & Perks
Health, dental, and vision insurance Health Savings Account (HSA) Paid time
Requirements
Prior or a related field.
Proficiency with Service Titan software is a must.
Familiarity with call center operations and understanding of metrics (e.g., call handling time, customer satisfaction) is a plus.
Excellent verbal and written communication skills.
Ability to handle multiple tasks in a fast-paced environment.
Strong problem-solving skills and a customer-focused mindset.
Compensation & Benefits
401(k) match
Health, dental, and vision insurance
Health Savings Account (HSA)
Paid time off (PTO) and paid holidays
Employee Assistance Program (EAP)
Referral program
Responsibilities
Deliver outstanding customer service by assisting clients with inquiries, scheduling, and follow-ups. Represent
Ultimate Heating and Air
as a key contact point for customer satisfaction, while ensuring service technicians are effectively supported.
Answer customer calls and respond to inquiries with professionalism and efficiency.
Schedule service appointments and coordinate dispatching for service technicians.