Senior Solutions Engineer, Enterprise & Strategic

8+ years demonstrated success in sales engineering, solutions consulting, or implementation within a SaaS organization; experience with nonprofit tech and/or nonprofit data migration a huge plus

Strong technical skills with experience in middleware solutions (i.e. Zapier), data management (i.e. Salesforce/Hubspot integrations), web analytics, and web development.

Strategic business mindset with the ability to connect operational decisions to downstream revenue outcomes

Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.

Proven ability to develop and maintain relationships with customers and internal stakeholders.

Ability to work in a fast-paced, hyper-growth, and dynamic environment.

Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.

FSA and HSA Spending Account.

20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.

401(k) plan with company match.

100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.

Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).

We are looking to hire an experienced Senior Solutions Engineer to work alongside our passionate Sales, Presales, and Customer Success teams. As a Senior Solutions Engineer, you will be responsible for onboarding and technical consulting, including creating proposals on how to overcome technical problems, creating customized solutions that meet the client’s needs, project-managing a new clients’ onboarding process, conducting A/B Tests and providing best practices in order to help the client generate more revenue.

The successful Senior Solutions Engineer,has deep knowledge of web/marketing systems, CRMs, analytics, data, compliance, and integration. You also have strong communication and consultative skills to interact across client departments. The Sr. Solutions Engineer must create solutions to enhance client onboarding and the role demands problem-solving, self-sufficiency, organization, and motivation, suitable for a dynamic startup setting. You will drive revenue actualization through onboarding, activating fundraising channels, and leveraging AI-driven methodologies to accelerate time to value. The ideal candidate will balance standardized technical rigor with fundraising strategy to ensure long-term customer growth.

Drive and

oversee large-scale enterprise onboarding projects from kickoff to go-live, managing scope, timelines, stakeholders, and risks to ensure successful implementations and customer satisfaction.

Design, architect, and implement effective solutions that meet the unique needs and challenges of nonprofit organizations.

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.