neara

Customer Value Architect - USA (NYC)

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At a Glance

Location
New York, United States
Employment
FULL_TIME
Compensation
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Department
Neara
Posted
2026-07-27

Key Requirements

Required Skills

Machine Learning

Domain Knowledge

  • Embedded Systems
  • Energy
  • Engineering

Requirements

Significant experience as a Data & Analytics Consultant, Technology Consultant, or Management Consultant within a consulting firm or relevant software provider, managing enterprise-level client strategy and engagement.

Strong technical aptitude with hands-on experience in programming, data integration, and utilizing tools like macros and various software languages to create tailored, data-driven solutions for clients.

Proven track record of developing tangible customer value and ROI frameworks that map complex technical solutions back to client strategic and business priorities.

Deep familiarity with enterprise software platforms, large-scale deployments, and change management.

Experience working with utilities, digital twin software, or grid modernization initiatives is highly desirable.

Experience within broader infrastructure or the energy sector is a major plus.

Responsibilities

Develop a strong understanding of, and proficiency with, the Neara software platform in order to translate its functionality and value to customers.

Work directly and closely with customers, including meaningful time on-site with customers to:

Drive and embed the use of the Neara platform by customers, including enabling the customer’s ability to proficiently use the platform to ensure customer ease of adoption and use throughout their organisation.

Ensure that Neara solutions adopted by customers are being delivered as contractually scoped and are delivering on identified business outcomes.

Develop a deep understanding of customer strategic imperatives and business goals in order to provide clear guidance on where Neara solutions can enable or enhance.

Serve as a trusted commercial and technical advisor to customers, ensuring Neara solutions are fully embedded within their business, including with respect to workflow or change management requirements that sit outside the core Neara scope.