desjardins

Group Service Representative

At a Glance

Location
Calgary, Canada
Work Regime
hybrid
Employment
Full time
Posted
2026-08-06

Requirements

Intermediate experience handling large groups with 50+ members

Compensation & Benefits

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

*

Responsibilities

As a Group service representative, you help build, serve and maintain business relationships with members and clients.

You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.

You help analyze member/client needs and develop and implement personalized solutions.

You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures.

Handle groups greater than 50 employees

Support assigned clients in terms of managing and administrating group insurance plans