vervemotion
Customer Enablement Manager
At a Glance
- Location
- Cambridge, Massachusetts, United States
Key Requirements
Domain Knowledge
- Energy
- Engineering
Requirements
Experience developing customer adoption methods, techniques and programs that have proven positive outcomes, resulting in 100% user adoption and additional sales.
Thrive in a dynamic and collaborative environment
Responsibilities
Wear robots at work!
Verve is dedicated to building a diverse team of individuals who are committed to contributing to an inclusive environment.
About the Company
Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day by industry associates to reduce fatigue, mitigate risk of injury and augment performance.
We are looking for an experienced and talented individual to drive Verve’s commercialization and go-to-market strategy. In this role, you will be working with a team of highly-talented team members that are leaders in their respective disciplines. If you have a passion in developing and commercializing next-generation wearable systems to protect and empower our workforce, apply!
You Will:
Our team is looking for a Customer Enablement Manager. We are looking for an individual who has a passion for putting the customer and end user first to deliver the best possible customer experience (empathy, patience, friendliness, positive attitude, pro-activity, upbeat positive energy and outlook.
You will play a crucial role in building strong and lasting relationships with our customers, be responsible for overall customer experience and adoption with Verve and the products and services we provide. You will manage a portfolio of accounts and serve as the point of contact for each. You will ensure that each and every customer and user of our technology is engaged with Verve’s product and services, by actively working closely with end users to train, identify, understand, and meet their specific needs and pain points and to drive customer adoption forward.
You will work within all facets to support Verve’s growth and the growth of our products by driving success and removing obstacles including: kickoff, planning, project management, data collection, outreach planning, ongoing results analysis and outcomes analysis.