Operations Manager I, Chief of Human Resources

three (3) years of experience managing homogeneous functions through subordinate supervisors is required.

Senior manager responsible for supporting, then advocating for and persuading executive management to approve divisional policies.

Senior manager builds relationships with key stakeholders (nationally, statewide, and/or locally) as needed to achieve the mission of the agency or the city government.

Senior managers may supervise 1+ supervisor directly and a small staff indirectly of administrative, technical or professional positions.

Senior managerial direction (regular status updates) typically from an operations Director or equivalent.

HRIS & Records Compliance

The Chief of Human Capital serves as the senior leader of the Human Capital Division within the Office of People & Culture and provides strategic and operational leadership for all human resources functions supporting the Department of Public Works.

Positions in the Operations Director series are differentiated based on the following factors: analytics, budget, communications, environmental factors, functional responsibilities, minimum qualifications, policy, relationship building, supervision given, and supervision received.

Lead all Human Capital operations and HR service delivery.

Provide executive HR strategy and workforce planning.

Direct investigations, disciplinary actions, grievances, leave administration, and policy interpretation.

Develop workforce metrics, dashboards, and executive reports.

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: