Loan Desk Coordinator

Prior dealership experience in Service, Rental/Loaner, or customer-facing roles preferred.

Ability to handle sensitive customer information with professionalism and confidentiality.

Comfortable using dealership systems and basic office software.

Health insurance

Dental insurance

Vision insurance

Paid sick time

Paid vacation

401(k)

Coordinate and assign service loaner vehicles to customers based on eligibility, availability, and service needs.

Verify customer qualifications for loaner vehicles, including driver’s license, insurance, and required documentation.

Complete loaner agreements accurately and ensure all required signatures and compliance requirements are met.

Manage loaner fleet availability, tracking vehicle status, location, mileage, fuel levels, and maintenance needs.

Coordinate vehicle check-in and check-out processes, including inspections for damage and cleanliness.

Work closely with Service Advisors to align loaner availability with repair timelines and customer expectations.